Book and Register Online

Advance credit card payment is required to secure your reservation, and you will receive an email confirmation after your payment has been processed. If you would like to use another form of payment please use one of our other registration methods listed below.
Online booking for rentals is currently available. Rentals are also available for walk-ins at the Boathouse.
Weekend classes are currently unavailable due to County restrictions.

Register in Person:

• Drop by the Shoreline Boat House during business hours to register. We’re at:
• 3160 N. Shoreline Blvd.
  Mountain View, CA 94043
  
• Directions
• This is the only option for paying with cash.

Register by Phone:

• Call in with your credit card number! Phone: 650-965-7474

Refunds and Transfers

Policies updated June 6, 2022

Payments for all class and camp programs are subject to the following policies:

Payments which qualify for refund under these policies may be eligible for refund up to 1 year from the payment date. Any refund request received more than 1 year after the payment date will only be eligible for credit on account, if such credit is allowed under these policies.

Shoreline Boathouse reserves the right to cancel (or modify the timeframe of) any class or activity if minimum enrollment is not met.

A total refund will only be issued if the Shoreline Boathouse must cancel a class or reschedule it such that a student/camper is unable to attend another date.

A 70% refund will be issued for withdrawals made 15 or more days prior to the first day of the program.

If eligible for refund, customer may instead request credit for the full payment amount, less a $30 transfer fee per registrant, be held on account and this credit will be usable until the end of the following calendar year.

No refunds will be given within 14 days prior to the first day of the program. Withdrawals made within 14 days prior will be eligible for transfer or credit on account only.

Once the start date is reached withdrawals are not allowed. Transfer or credit on account will not be permitted and payment is forfeit.

Transfers or credit on account (including those made due to a withdrawal within 14 days) will be charged a non-refundable $30 transfer fee per registrant. Transfers or credit on account requested within 7 days prior to the first day of the program will instead incur a 50% fee.

In the event that a transfer is requested within 7 days prior to the first day of the program due to a COVID case in the registrant’s household, the transfer fee shall be a maximum of $200 per registrant. In such cases the transfer fee shall either be 50% or $200 per registrant, whichever is less.

Registrations made via transfer within 14 days prior to the original start date will not be eligible for refund at any time if a subsequent withdrawal is requested, regardless of how far in advance of the new start date notice of withdrawal is given.

Program pricing is subject to change. Transfers or credit on account will cover the specified dollar amount but may not cover the full price of future sessions which the transfer or credit may be applied to.

Any individual circumventing these policies by initiating a chargeback with their credit card company will thereafter be considered not in good standing with Shoreline Boathouse until such time as all outstanding monies are paid, including but not limited to the original payment amount for which a chargeback was initiated and any and all fees incurred by the chargeback process. Individuals not in good standing and their family members may be barred from participation in any classes or camps at the discretion of Shoreline Lake management. Payments for individuals barred from participation under this provision will be treated as a withdrawal initiated by the customer (rather than a cancellation initiated by Shoreline Boathouse) and will be subject to all of the foregoing policies.

Summary of Refund Policies:

For cancellations 15 or more days prior to start date:
70% refund OR transfer/credit on account (less $30 fee per registrant)

For cancellations 8-14 days prior to start date:
No refunds. Transfer/credit on account ONLY (less $30 fee per registrant)

For cancellations 7 days or less prior to start date:
No refunds. Transfer/credit on account ONLY (less 50% fee)
For transfers due to a COVID case in registrant’s household the transfer fee shall either be 50% or $200 per registrant, whichever is less.

Once the start date is reached:
No refunds, no transfer/credit on account. Payment is forfeit.

Course Policies:

• A minimum of 3 students must enroll for a weekend course to run. In case this minimum is not met, a course will be rescheduled.
• We strive to maintain a 1:6 instructor to student ratio for all teen and adult classes to insure that each student receives plenty of attention.
• Camp ratios range from 1:4 to 1:16 depending on type of camp/activity.
• In the event of inclement/windless weather, we may reschedule a class.
• If it is a multi-day class, both days MUST be taken consecutively. If a student must divide the days, a $25 charge applies and we require notice at the time of registration.
• No make-ups are given if a student is late or absent.
• Shoes and lifejackets MUST be worn at all times.
• Returned checks will incur an additional $25 charge.